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User roles and permitted actions matrix

This table outlines the actions in the RAiD user interface and which user roles can undertake those actions.

User roles

Raido Operator is the role assigned to Registration Agency staff. This role may undertake almost every action within the RAiD user interface.

Service Point Admin is the role assigned to staff who need to manage other service point users and API keys within a service point. They also have all the privileges as a Service Point User.

Service Point User is the role assigned to staff who need to mint and edit RAiDs within a service point.

Unauthorised user is any user before they are authorised to user RAiD user interface by a Raido Operator

Permitted actions matrix

Action

Raido Operator

Service Point Admin

Service Point User

Unauthorised user

User management

Log in to RAiD user interface

✔️

✔️

✔️

✔️

Request RAiD user interface authorisation

✔️

Authorise Raido Operator

✔️

Authorise Service Point Admin

✔️

Authorise Service Point User

✔️

Change user role to Raido Operator

✔️

Change user role to Service Point Admin

✔️

✔️
Within own Service Point only

Change user role to Service Point User

✔️

✔️
Within own Service Point only

Enable or disable Raido Operator

✔️

Enable or disable Service Point Admin

✔️

✔️
Within own Service Point only

Enable or disable Service Point User

✔️

✔️
Within own Service Point only

Delete Raido Operator

Delete Service Point Admin

Delete Service Point User

Service Point management

Create new Service Point

✔️

Enable or disable existing Service Point

✔️

Update Service Point information

✔️

Delete Service Point

API key management

Create API key

✔️

✔️

Enable or disable existing API key

✔️

✔️
Within own Service Point only

Extend existing API key

✔️

✔️
Within own Service Point only

Generate API key token

✔️

✔️
Within own Service Point only

Delete API key

RAiD management

Mint new RAiD

✔️

✔️

✔️

Edit existing RAiD

✔️

✔️

✔️

Delete RAiD

Deletions

In order to maintain the integrity of the RAiD system, deleting Users, Service Points, API keys and RAiDs is not possible.

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